How do I book a quad bike tour?

Booking is easy! You can reserve your spot through our online booking form, call us directly at +254 (0) 20 123 4567, or email us at info@maraquads.com. We recommend booking at least 48 hours in advance to ensure availability, especially during peak season (July-October and December-March).

What's included in the tour price?

All packages include:

Professional quad bike and safety equipment
Helmet, goggles, and protective gear
Professional guide and safety briefing
Basic first aid support
Photo opportunities at scenic spots

Premium packages also include refreshments, lunch, and professional photography services.

Can I cancel or reschedule my booking?

Yes, we offer flexible cancellation and rescheduling options:

Free cancellation: Up to 48 hours before your tour
50% refund: 24-48 hours before your tour
Weather cancellations: Full refund or free rescheduling
Rescheduling: Free up to 24 hours in advance

How safe are quad bike tours?

Safety is our top priority. We maintain a 100% safety record through:

Comprehensive safety briefing before every tour
Professional guides with extensive experience
Regular maintenance of all quad bikes
High-quality protective equipment for all riders
Carefully planned routes avoiding dangerous areas
First aid certified guides and emergency protocols

Do I need experience to ride a quad bike?

No prior experience is required! Our tours are designed for all skill levels, from complete beginners to experienced riders. We provide comprehensive training before the tour begins, covering basic controls, safety procedures, and riding techniques. Our guides will adjust the pace based on your comfort level and experience.

What are the age and weight restrictions?

For safety reasons, we have the following requirements:

Minimum age: 16 years old (12+ with adult supervision)
Maximum weight: 120kg (265 lbs)
Valid driver's license: Required for solo riding
Health requirements: Good physical condition, no serious heart or back problems

Children under 16 can ride as passengers with an adult driver.

What wildlife can I expect to see?

Maasai Mara is home to incredible wildlife! You may encounter:

The Big Five: Lions, leopards, elephants, buffalo, and rhinos
Zebras, giraffes, and various antelope species
Hippos and crocodiles near water sources
Over 450 bird species
During migration season: wildebeest and zebra herds

While we can't guarantee specific sightings, our experienced guides know the best spots for wildlife viewing!

What's the best time to visit?

Each season offers unique experiences:

July-October: Great Migration, excellent wildlife viewing
December-March: Calving season, fewer crowds
April-June: Green season, beautiful landscapes, lower prices
November: Short rains, excellent bird watching

We operate year-round, and each season has its own magic!

Can I bring my camera?

Absolutely! We encourage you to bring your camera to capture the incredible moments. We recommend a strap or secure case due to the bumpy terrain. GoPros and action cameras work great for filming the adventure. Our guides will make regular stops at scenic viewpoints and wildlife sightings for perfect photo opportunities. Premium packages include professional photography services.

What should I wear and bring?

Recommended clothing:

Comfortable, closed-toe shoes (hiking boots preferred)
Long pants and long-sleeved shirt for protection
Light jacket for early morning tours
Hat and sunglasses

Don't forget to bring:

Sunscreen (SPF 30+)
Water bottle
Camera or phone
Small backpack for personal items

Do you provide pickup and drop-off?

Yes! We offer convenient transportation options:

Local hotels: Free pickup within 15km radius
Nairobi pickup: Available with advance booking (additional cost)
Airstrip transfer: We can arrange transfers from local airstrips
Meeting point: Our main office in Maasai Mara

Please specify your pickup location when booking, and we'll arrange the details.

What happens if there's bad weather?

We monitor weather conditions closely for your safety:

Light rain: Tours continue with rain gear provided
Heavy rain/storms: Tours postponed for safety
Rescheduling: Free rescheduling for weather cancellations
Full refund: Available if rescheduling isn't possible

We'll contact you 24 hours before your tour if weather conditions look concerning.

Frequently Asked Questions